Terms and Conditions
General Terms – Clinical Responsibility
The Therapeutic Rooms offer meeting spaces for a group of qualified and experienced therapists. Whilst we are thorough in checking the qualifications, insurance and professional registration of each practitioner, the relationship is ultimately between client and therapist. The Therapeutic Rooms provides practice space to therapy professionals, complementary therapists, and meditation teachers, but does not hold clinical responsibility for the work of individual practitioners. We also host classes, events and workshops, which are provided in connection with The Therapeutic Rooms. The clinical responsibility lies with the individual practitioner/facilitator/teacher.
Links to Other Websites
Our Website – The Therapeutic Rooms.co.uk contains links to third party websites and websites of individual practitioners. These links are provided as a convenience to you and to provide further information of the individual practitioner, to credit other contributors of this website, create links to professional bodies, or provide further information about a particular issue. The inclusion of links within our website does not constitute any endorsement, guarantee, warranty, or recommendation of such third-party websites. The Therapeutic Rooms has no control over the privacy practices of third-party websites; as such, you access any such third-party websites at your own risk.
Who We Are
We are A&T Therapy Ltd and Therapy Space London Ltd, and we are trading as The Therapeutic Rooms.
We’re registered in the United Kingdom under company number 10919417 and 12152186, and our registered office and trading address is Unit 2-7 Taylors Yard, 170 Brick Lane, E1 6RU and Unit 9 Taylors Yard, 170 Brick Lane, E1 6RU.
We take our responsibility to protect your data seriously, and only ask you to provide certain information so that we can deliver a service to you or provide you with the information you have requested.
No matter how you use this site, our aim is to make it clear and effortless.
We do not and will not sell your data to third parties.
The privacy notice explains how we will use your data. This is relevant to both clients who make contact with one of the therapists listed on this website; to professional therapists who work, or contact us in relation to wanting to work from the Therapeutic Rooms; and to clients who book onto our online or in person events.
Information we collect when you send an email enquiry via our general contact us form
We securely store information you voluntarily provide to us by filling in the general enquiry form on our website, by corresponding with us by phone, e-mail, or in other ways.
This may include your name, e-mail address and phone number, and the outline of your enquiry.
This data will be used solely for the purpose of providing a service to you and to perform the services you have requested.
The data you provide will not be passed on to any external third party, except where your permission has been requested or under special circumstances where we are required legally to do so.
Your personal information is kept private and stored securely until it is no longer required or has no use. As the party responsible for data processing we ensure that the processed data is sufficiently protected to not be exposed to persons who should have no access to it by taking technical, contractual and organisational safety measures.
Every effort has been made to ensure a safe and secure form-to-email submission process but we advise users using our forms that you do so at your own risk.
Contacting professionals on our site
When you contact a counsellor or therapist displayed on our site, you can do so by sending them an email. This email is sent directly to the therapist via their email address. No content is shared with the Therapeutic Rooms. The Therapeutic Rooms has no responsibility over the privacy notices held by individual therapists.
If you are a therapist, group facilitator, or meditation/mindfulness teacher renting therapy space
If you are a counsellor, group facilitator, or meditation/mindfulness teacher renting therapy space, you may also provide us with information such as your personal bank details, details of your qualifications, insurance, professional body documents, personal description and photograph. Your email address will be shared with the other professionals working from the Therapeutic Rooms, and emails stored for as long as is essential for the running of the Therapeutic Rooms.
For therapists using our online ad hoc room booking system, we use Acuity Scheduling (a SquareSpace product) as a third party processor for your booking and your payment will be processed via Stripe. Please see the SquareSpace and Stripe privacy policies for further details.
If you are accessing our online or in person events
If you are subscribing to our newsletter
If you are filling out one of our surveys
Information we collect automatically
Whenever you visit our website we may automatically collect the following information about you:
• Technical information. We may, for instance, collect information about the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Site;
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our membership services number.
We use the following cookies on our website:
• Standard PHP Session Cookies – for the general operation of this website
• Google Analytics – Google Analytics generates statistical information about website use. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. This information does not personally identify you.
If you have any concerns or questions about the contents of this privacy notice, please discuss this with us first by emailing us at firstname.lastname@example.org, and we’re happy to answer your questions to the best of our ability. We take the protection of your data seriously, and welcome any feedback. If you’re unsatisfied about our handling of your data, and you would like to make a complaint, you can contact the ICO, at https://ico.org.uk/concerns